FAQS

SCAM ALERT

Be aware of fraudulent and fake messages in the name of Dalilee Company, we do not ask for your debit/credit card via SMS, WhatsApp, or email.

F.A.Q

Within Muscat Governorate: It takes 1 to 2 days
Remaining Regions: It takes 48 hours.
UAE: Deliveries take place 3 days
KSA: Deliveries take place 5 days

Kindly contact Dalilee call center at 22464644 to reschedule your delivery.

To raise an inquiry/ complaint/ suggestion or feedback, simply visithttps://Dalillee./contact/contact_us/ and use our contact page to reach us by different means.

Please fill out the form athttps://Dalillee./contact/contact_us/with all the details and the sales team will respond to you within a maximum of two working days.

Please fill out the form athttps://Dalillee./contact/contact_us/with all the details and the customer service team will respond to you within a maximum of two working days.

■ How long will the shipment take to be delivered?

■ Can you reschedule time of delivery?

■ How do I provide feedback or raise a complaint?

■ How can I reach your sales team?

■ What do I do if I receive a damaged / wrong or missing shipment?