Tashil Shopify App Privacy Policy

Effective Date: June 25, 2026

Tashil ("we", "our", or "us") respects your privacy and is committed to protecting the information you provide when using the Tashil Shopify App ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect information obtained through the App.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To provide our shipping services, the App may access and process the following information from your Shopify store:

Merchant Information

• Store name
• Store URL
• Store contact information
• Store settings

Order Information

• Order number
• Customer name
• Shipping address
• Phone number
• Email address, if required
• Ordered products
• Order value
• Shipping status

Shipping Information

• Tracking numbers
• Shipment status
• Delivery updates
• Shipping labels
• AWB numbers

The App only accesses the information necessary to provide its shipping and delivery services.

2. How We Use Your Information

• Generate shipping labels
• Create Air Waybills (AWBs)
• Process shipments
• Synchronize shipping information
• Update shipment and order statuses
• Provide shipment tracking
• Improve the App and our services
• Provide customer support
• Detect fraud and maintain system security
• Comply with applicable legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Shipping carriers for shipment processing
• Technical service providers assisting in operating the App
• Government authorities where required by law
• Shopify, as required for App functionality

All third parties are required to protect your information and use it only for authorized purposes.

4. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no transmission or storage method can be guaranteed to be completely secure.

5. Data Retention

We retain information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

When data is no longer required, it is securely deleted or anonymized.

6. Customer Data

Customer information remains the property of the respective Shopify merchant.

Tashil processes customer data solely to perform shipping, delivery, and logistics services requested by the merchant.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Request data portability
• Withdraw consent where applicable

8. Shopify

The App operates through the Shopify platform and complies with Shopify's applicable requirements for app developers regarding merchant and customer data.

Please also review Shopify's Privacy Policy for information about Shopify's own data practices.

9. Third-Party Services

The App may integrate with:

• Shipping carriers
• Logistics providers
• Mapping services
• Notification providers

These services maintain their own privacy policies, and we encourage you to review them.

10. Children's Privacy

The App is intended for use by businesses and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. International Data Transfers

Information may be processed and stored in countries where our service providers operate. Appropriate safeguards are implemented to protect transferred data in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date. Continued use of the App after updates constitutes acceptance of the revised policy.

13. Contact Us